builtbymostafaK© · Creative Studio

Refund Policy

Last updated: 17 August 2026

The Clarity Snapshot is a digital service delivered instantly, operated by Mostafa Khalil, sole proprietor, trading as builtbymostafaK© Creative Studio, Egypt. We want you to feel it was worth it — and we stand behind it.

Our satisfaction promise

If you complete a session and feel it genuinely did not help you, contact us within 14 days of purchase and we will arrange a full refund. No long forms, no interrogation.

How refunds are processed

Purchases are handled by Paddle.com, our merchant of record. Refunds are issued back to your original payment method through Paddle, typically within a few business days once approved. You can request a refund either by emailing us or by using the link on your Paddle receipt.

Technical problems

If a technical fault prevented you from completing your session — the chat didn't load, the session ended early, or you were charged twice — contact us and we'll either restore your access or refund you promptly.

Fair use

Because the value is delivered the moment you complete a session, we may decline repeated refund requests from the same person where the Service was fully used and no fault occurred. This keeps the promise honest for everyone.

Contact

Refund requests: step@builtbymostafak.studio — include the email you used at checkout so we can find your order.